Choosing the right delivery partner for the United States:
Your delivery partner can make or break your brand.In the U.S., where 23.8 million packages ship daily, customers expect speed and reliability. And with the market hitting $68.86 billion in 2024 and growing fast, so you can’t afford delays.
If you’re navigating the crowded delivery market in the United States, this article is your shortcut to the best choices. We also cover parcel delivery services in Canada if you’re eyeing cross-border expansion.
But first, here are the top factors to evaluate when choosing a delivery company.
So, key points to consider when considering a delivery partner:
- Delivery Footprint: How Far Can They Go? Most delivery companies have a limited service area and some only operate in specific regions. It’s crucial to verify whether the company covers your target delivery zones. Also, check if they offer international shipping, especially if cross-border logistics is part of your business plan.
- Proven Performance: Do They Deliver on Promises? Before partnering with any courier, dig into their track record. Look for customer reviews, testimonials, and reliability metrics. Have they consistently met delivery timelines? Do they handle parcels safely? A partner with a solid reputation reduces risk and keeps your customers happy.
- Smart Shipping: Do They Offer Real-Time Tracking? Technology is no longer optional, it’s expected. Your delivery partner should provide real-time tracking tools that keep both you and your customers informed. These systems not only improve trust but also help you resolve issues faster and manage delivery operations more smoothly.
- Budget-Friendly Logistics: Are You Getting Real Value? Delivery costs can stack up fast. That’s why it’s essential to evaluate a company’s pricing model. Look out for hidden fees, peak-time surcharges, or inflexible rates. Partners that offer volume discounts or tiered pricing plans can help you scale without burning your budget.
- Support that Scales: Can You Rely on Their Customer Service? Customer service can make or break your delivery experience. Choose a logistics provider that prioritises communication and problem-solving. Fast responses, helpful support reps, and easy-to-reach service teams are non-negotiable if you want stress-free delivery operations.
Now, to the list of the top 7 couriers in the United States:
Amazon Logistics
Known for: End-to-end delivery powered by Amazon’s own network.
Amazon Logistics controls the entire delivery chain from fulfilment centres to the customer’s doorstep. In 2024, they shipped 6.3 billion parcels in the US. Their speed is unmatched, offering same-day and next-day delivery through a vast, optimised network that thrives on density and automation.
SpeedX
Known for: Cross-border e-commerce shipping for Asian marketplaces.
SpeedX powers the logistics backbone of Shein, Temu, and TikTok Shop, moving 400,000+ packages daily. Their strength lies in cost-efficient, scalable delivery for lightweight goods, using a lean infrastructure that bridges Asia and the U.S. with speed and simplicity.
FedEx
Known for: Reliable express and international parcel delivery.
FedEx is the go-to for businesses that need precision and trust. Their global network spans air, ground, freight, and cross-border shipping, ideal for time-sensitive or high-value deliveries with detailed tracking every step of the way.
Lasership
Known for: Same-day and next-day delivery in Eastern U.S. metros.
LaserShip focuses on fast final-mile delivery for e-commerce brands. Their regional hubs and localised fleets let them handle last-minute orders with late cutoffs and evening delivery, helping retailers offer Prime-like speed without the Amazon ecosystem.
Veho
Known for: Tech-powered last-mile delivery with high customer satisfaction.
Veho brings a modern, flexible approach to e-commerce logistics. Their gig-driver model, app-based routes, and seamless returns turn delivery into a positive brand experience. Customers get updates, options, and support at every step of the journey.
USPS (United States Postal Service)
Known for: Nationwide delivery to every U.S. address.
USPS offers affordable shipping with unbeatable reach, from big cities to remote areas. With options like First-Class and Priority Mail, they’re a favorite for small parcels and essential for businesses that ship nationwide on a budget.
OnTrac
Known for: Regional parcel delivery across the Western and Southern U.S.
OnTrac connects retailers with 250+ million consumers across 31 states. Their 1–2 day ground delivery is faster than national carriers in many zones, making them a smart choice for businesses shipping from coastal warehouses or seeking regional optimisation.
Final Thoughts: Find the Right Fit for Your Delivery Needs
Your delivery partner can be a growth engine or a bottleneck. Whether you’re aiming for ultra-fast last-mile drops, reliable national reach, or seamless global shipping, there’s a provider in this lineup that fits the bill. From the local precision of Lasership to the international footprint of Amazon Logistics, the right choice depends on your business goals, shipping volume, and customer expectations.
Want more insights on deliver partners like this?
Subscribe to our route to insights blog and stay ahead with practical tips, carrier comparisons, and logistics strategies tailored for American businesses.