Choosing the right delivery partner for Poland:
It's not always known, but your delivery company plays a huge role in your business success. In Poland, e-commerce is rising fast and InPost alone handled over one billion parcels in 2024, choosing the right courier is critical. The country now ranks #21 globally for online sales and with 25,000+ parcel lockers in use, delivery convenience is king.
This article highlights the best delivery services in Poland so you can pick with confidence. For international sellers, we’ve also put together a list of top parcel companies in the United Kingdom.
So, key points to consider when considering a delivery partner:
- Delivery Footprint: How Far Can They Go? Most delivery companies have a limited service area, some only operate in specific regions. It’s crucial to verify whether the company covers your target delivery zones. Also, check if they offer international shipping, especially if cross-border logistics is part of your business plan.
- Proven Performance: Do They Deliver on Promises? Before partnering with any courier, dig into their track record. Look for customer reviews, testimonials, and reliability metrics. Have they consistently met delivery timelines? Do they handle parcels safely? A partner with a solid reputation reduces risk and keeps your customers happy.
- Smart Shipping: Do They Offer Real-Time Tracking? Technology is no longer optional, it’s expected. Your delivery partner should provide real-time tracking tools that keep both you and your customers informed. These systems not only improve trust but also help you resolve issues faster and manage delivery operations more smoothly.
- Budget-Friendly Logistics: Are You Getting Real Value? Delivery costs can stack up fast. That’s why it’s essential to evaluate a company’s pricing model. Look out for hidden fees, peak-time surcharges, or inflexible rates. Partners that offer volume discounts or tiered pricing plans can help you scale without burning your budget.
- Support that Scales: Can You Rely on Their Customer Service? Customer service can make or break your delivery experience. Choose a logistics provider that prioritises communication and problem-solving. Fast responses, helpful support reps, and easy-to-reach service teams are non-negotiable if you want stress-free delivery operations.
Now, to the list of the top 6 couriers in in Poland:
InPost
Known for: 24/7 parcel locker convenience.
With thousands of Paczkomat kiosks nationwide, InPost offers customers and businesses round-the-clock self-service. Easy pickup/drop-off, fast international parcel options, and eco-friendly returns make it a top choice for modern Polish e-commerce.
Poczta Polska (Polish Post)
Known for: Universal postal coverage and reliable international parcels.
Poczta Polska reaches every corner of Poland with letter and parcel delivery. They support affordable international services with trackable economy and priority options, ideal for businesses shipping abroad without breaking the bank.
DHL Polska
Known for: Broad point-of-service network for domestic & global shipments.
DHL Polska maintains 22,000 DHL POP points plus convenient door pickup for clients. They balance domestic and European delivery needs, and enable fast online parcel dispatch for B2C and B2B users.
Orlen Paczka
Known for: Convenient parcel access at gas stations and kiosks.
Launched through RUCH and Orlen sites, Orlen Paczka offers over 6,000 automated kiosks and thousands of partner pick-up spots, open 24/7. It’s ideal for customers on the go or outside business hours.
Royal Shipments
Known for: Poland-to-international parcel forwarding.
Royal Shipments helps Polish e-commerce merchants ship abroad with ease. They offer customs prep, transparent pricing, and reliable door delivery, perfect for growing businesses targeting foreign markets.
Siódemka
Known for: Domestic ground courier network.
Specialising in same- and next-day parcel services across Poland, Siódemka delivers with a strong regional footprint. Their tailored business services and reliable local schedules suit both SMEs and large retailers.
Final Thoughts: Find the Right Fit for Your Delivery Needs
Your delivery partner can be a growth engine or a bottleneck. Whether you’re aiming for ultra-fast last-mile drops, reliable national reach, or seamless global shipping, there’s a provider in this lineup that fits the bill. From the local precision of Siodemka to the international footprint of InPost, the right choice depends on your business goals, shipping volume, and customer expectations.
Want more insights on deliver partners like this?
Subscribe to our route to insights blog and stay ahead with practical tips, carrier comparisons, and logistics strategies tailored for Polish businesses.